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Skype might be good enough for your Grandma, but can it really be trusted for your business communications? On paper, Skype is now a tempting choice for a company, as well as being the go-to tool for catching up with tech-fearing relatives. It’s recently been made available as a Web service and amalgamated with Microsoft’s other business communication offering, Lync, bringing enterprise security and IT control features with it. But Skype is by no means without its issues (many of which are well documented), such as poor call quality, out-of-control notifications, poor connections, problems with Skype credit, and so on.…

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