The Daily Dose

Chatbots and similar types of applied artificial intelligence are on the rise. Sure, it may feel a bit strange to interact with robots., but most communication attempts actually turn out to be successful. Chatbots came into the scene in 2011 as technology created new ways to provide customer support that aligned with – and evolve alongside – ever-changing communication habits and demands. Chatbots are seen as a fun and easy way to help with customer service. Siri and Alexa are just two of the various chatbots businesses use. The future is Nao Earlier this year, Hilton started a test with…

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