TripAdvisor has been fined in Italy over misleading reviews
Dec23
on December 23, 2014
at 11:14 am
TripAdvisor has been fined $611,842 (€500,000) by Italy’s competition watchdog for publishing misleading information in reviews. The Italian Competition Authority conducted a seven-month investigation following complaints from a consumer group and hotel owners. The regulator said that TripAdvisor failed to implement controls to prevent false reviews and promoted the site as “authentic and genuine.” It has given the company a 90-day deadline to propose a solution. TripAdvisor disputes the ruling and will appeal. It said in a statement: “Our systems and procedures are extremely efficient in protecting consumers from a small minority of people who try to con our system.” In…
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