Did you know Tamar Yehoshua, the author of this piece, is speaking at TNW2020 this year? Check out their session on ‘Human-centricity: building products with customers’ here. A few weeks ago, I reached my one year anniversary at Slack. It’s hard to believe it’s already been a year. When I look back on my first months, one of the biggest changes for me after decades of working in email was learning to use Slack every day as my primary mode of communication. I had to learn a new tool and a new organization, all at once. Once I got up to…

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